PRIVACY POLICY
Introduction
We
know how much you care about how information about you is used and shared by
the people, businesses and organizations with which you interact. We also
believe that, in order to validate your trust in us, and to maintain that
trust, it is important that you understand why we collect certain information
about you, when we collect that information, and how we use it. Please
take a moment to read our Privacy Policy carefully in order to learn more about
our information handling practices.
This
Privacy Policy covers the collection and use of any personal information
relating to you that may be collected by us any time you interact with us,
either through the use of our Website or any related websites operated by us or
an affiliate under our control.
The
defined terms in this Privacy Policy are those set forth in our Terms of Use,
into which this Privacy Policy is incorporated by reference.
What Information is Typically Gathered
We
collect various types of information from and about the Users of our Website
for a variety of purposes, including processing requests, improving the User
experience with our Website, communicating with Users and providing
support. Without limitation, we may collect personal information from our
Users when they visit the Website, request information about Content, products
or services, make purchases, enter into licenses, submit surveys, or
participate in sweepstakes or other promotions. We collect that
information to help us better meet User needs and to gather a greater
understanding of our Users and their preferences and expectations related to
the Website and to us.
From
time to time, we will also request various types of personal information from
you, including your first and last name, current address, e-mail address, phone
number, age, credit card number and password. We request personal
information only as we believe is reasonably necessary and as reasonably
tailored to the functions of the Website, including, without limitation and
only if they are provided by or through the Website, subscriptions,
registrations, purchases, downloads and uploads.
In
some instances, you may be given the option to decline to provide
information. In other instances, we will require the requested
information in order to provide the particular function of the Website.
Information Collected from Other Sources
In
the event that we provide Website functions to Users that require the review of
their credit histories, we may seek that information from reputable credit-reporting
services. That information will not be shared by us with third parties.
Information Collected Automatically
When
using the Website, our system may automatically collect information about your
visit, including your Internet protocol (IP) address, and various other
technological pieces of information that might include, without limitation,
browser type, version of browser, plug-ins, clickstream data, operating system
and date and time stamp.
Cookies and Related Technology
“Cookies”
are alphanumeric identifiers that are automatically transferred to your
computer’s hard drive through your browser to enable our systems to recognize
your browser and to provide certain features and to permit our system to
recognize you when you log on. We may use cookies and other technologies
to help us identify which parts of the Website are the most popular, how easily
Users are navigating through the Website and how much time is spent by them in
each section. Cookies also help us customize the User experience.
You may disable cookies and may remove them from the place where they are
stored on your hard drive; if you do, however, certain functions or areas of
our Website may become unavailable to you.
In
the event that you become set up to receive automatic e-mails from us, some of
our e-mail communications to you may include a “click-through URL” linked to a
particular page on the Website. By clicking on one of those URLs, you
will automatically enter the Website or other sites. Our systems may
track that information to gauge the effectiveness of our e-mail communications
and your level of interest in particular subjects and offerings. You
always have the option not to click on URL links in our e-mail
communications. Please note that we will never send you an e-mail with an
imbedded link that asks for your password or any financial or account
information. If you ever receive such an e-mail claiming to come from us,
please contact us.
We
may also use tags to identify what pages of the Website are visited most frequently
and to evaluate effectiveness of the search functions on the Website.
How information is Used
From
time to time, we may use information relating to you to contact you about your
participation in surveys, contests or other promotional activities. We
may also use your information to communicate with you regarding product and
service offerings and upgrades or to provide you with news updates and articles
of interest. If information relating to a third party is collected from
you, such as when you purchase a gift (if such a function is offered by the
Website at any time), we will use the information only for the purpose of
processing the transaction and we will not retain the information or share it
with any other person or entity except as required to process the transaction.
Disclosure of Personal Information
We
may provide User personal information to unaffiliated third party marketers, if
permitted under applicable law and if, as requested of you from time to time,
you elect to let us do so. If you so elect to permit that sharing and
subsequently elect to discontinue it, please call us at 212.460.1539 or send us
an e-mail at authormapper@springer.com. If we do provide that information
to third parties, it will be under limited circumstances, to parties we believe
have products or services that may be of interest to you. Once the
information is shared with a third party or transferred to it, the use of that
information is governed by that third party’s privacy policy and not this
Privacy Policy. If you opt out of receipt of any such information, we may
continue to send you e-mail about items, products or services that you have
previously purchased or licensed (such as information about product upgrades or
recalls) or for administrative matters related to them, such as order
confirmation and delivery status.
To
help us provide you with better service, we may share personal information
relating to you with affiliated entities. We may also share personal
information with third-party joint venturers, processors or vendors, as
necessary, to process orders or requests, provide extended credit, fulfill and
ship orders, provide customer service, perform customer-satisfaction
surveys. Your election to opt out of other data sharing by us and is
not an opt-out for the data sharing described in this paragraph. The only
way to opt out of the data sharing referenced in this paragraph is not to use
the Website.
We
may also share personal information as required by law. At times, we may
share personal information in aggregate, such that no one individual can be
identified.
Because
certain products and services that we may offer on the Website for sale or
license will be protected by copyright and other intellectual-property rights,
we may be required to share personal information with third parties for
purposes of determining and calculating royalty or other payments related to
compensation for intellectual-property rights. Once that information is
so provided to a third party, the use of that information is governed by any
policies and standards of that third party and not this Privacy Policy. Your
election to opt out of other data sharing by us is not an opt-out for the data
sharing described in this paragraph. The only way to opt out of
having your data shared with parties supplying products and services referenced
in this paragraph is not to purchase or license those products or services via
the Website. If you choose not to allow the information to be so shared,
you should not proceed with the transaction.
Access to Your Account
Depending
on the Website features you will use, once you log on to the Website, you can
change your password, update billing information or shipping address, change
preferences, and make other modifications to your User profile and Website use
options.
Safeguards to protect
customer information against loss, theft, misuse, unauthorized access
disclosure, alteration, or destruction.
We
take seriously our commitment to secure your personal information. We
utilize technological, physical, and administrative methods to protect personal
information against unauthorized access, loss, theft, misuse, alteration,
disclosure or destruction.
In
the event that there are features on the Website or sites associated with it
that require for you to have a password, you can help us protect the personal
information you provide to us by keeping that password confidential at all
times and by not sharing it with anyone. You should also change your
password frequently and be sure to use a combination of letters and numbers.
Deletion of Information
You
may request that we delete personal information collected about you once it is
no longer needed for the purpose for which it was collected. To make such
a request, please send us an e-mail at authormapper@springer.com
Changes to the Privacy Policy
We
regularly review our Privacy Policy to help us keep it up to date. From
time to time, therefore, we may update or revise this Privacy Policy. We
urge you to review the posted Privacy Policy from time to time for changes made
to it and to refresh your understanding of it.
Information you Provide
If
the Website at any time permits the submission or posting by you of Content, we
may ask for personal information about you and information about the submission
or posting. If the Website at any time uses a subscription or
registration model for any function, additional personal information about you
may be requested by us, including, without limitation, information related to
methods and means of payment. Any function of the Website that may, from
time to time, allow Users to post or upload information, or to “chat” or
otherwise provide information about themselves to other Users could result in
the transmission of personal information about you to parties unknown to
you. You should be aware that personal information (including your name,
e-mail address, address, or phone number) provided by you in a posting or
upload on the Website, if a posting or upload function is provided by the
Website at any time, may, depending on the nature of the activity and the
posting or upload, be available, in whole or part, to other Users with access
to the applicable portion of the Website. It is possible that such a User
could use that information in a manner unintended by you, such as sending you
unsolicited or undesired communications. You should therefore treat any
personal information provided by you in the context of a posting or upload as
public information. We therefore urge you at all times to act cautiously
in providing any information about yourself in the context of any posting or
upload.
To contact us about the Privacy Policy:
By telephone: 212-460-1539
By e-mail: authormapper@springer.com